Posted on: November 14, 2019 | Job#: 309523

Vice President - Digital Merchandising

Full-time | 550 Terry Francois Blvd., San Francisco, CA, US 94158


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About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. 

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About the role

The Vice President of Digital Merchandising is responsible for delivering the Sales and Financial Margin lines of the Old Navy Online P&L through leading, developing, and overseeing key product, merchandising, and pricing strategies to drive the Old Navy online business. This role oversees a comprehensive seasonal process that aligns product strategies with financial goals, ensuring profitable sales growth. This role also covers day to day management of the business with responsibility for reading and reacting to current trends to deliver results. In this role, you will lead a team consisting of various levels and must create an environment that drives high performance, operational excellence, customer satisfaction, maximum productivity and profitability through developing and empowering your team while fostering a culture of creativity and possibility. You will drive and oversee site merchandising strategies, ensuring best in class customer experience, while ensuring alignment with Old Navy brand’s product, financial and marketing goals.

What you'll do

  • As the Vice President of Digital Merchandising, you are the head of the Digital Merchandising team and part of the Old Navy Online Leadership Team.
  • You lead partnerships with brand product teams, and influence and advocate on behalf of the Digital Merchandising organization to ensure we have the assortment and product strategies to achieve commercial success and meet the needs of our online customer.
  • You will oversee the seasonal buying process for Old Navy Online to insure the right depth of investment by product category and strategy to balance growth vs. liability of inventory.
  • Cultivate an environment of continuous learning with development opportunities and clear career-paths, ensuring a strong and diverse talent pipeline.
  • Oversee operational leadership – ensure balanced workload, lead the team to regulate project timelines and ensure all deliverables are met.
  • Drive the vision and strategy behind site experience, partnering closely with Marketing and Web Ops to identify opportunities to evolve our current business.
  • Support key growth initiatives and capabilities that evolve our business model either within our channel, across channels/markets within Old Navy, or across brands within Gap Inc.
  • You actively pursue details about the marketplace and customers, acting on this information to improve the customer experience.
  • Lead and inspire team to be: product obsessed, customer-focused, innovative, fast-moving and team-oriented.

Who you are

  • Oversee the development, execution and communication of product strategies for the online channel.
  • Oversee buying of inventory and creation and execution of financial plans across all categories.
  • Manage pricing and interplay with commercial plan and promotional offers in season to deliver financial results.
  • Drive best in class customer site experience, supported by a deep knowledge of technical features and functionality.
  • Challenge continual innovation and improvement, recommend strategies to be leveraged across divisions and departments.
  • Demonstrated ability to: drive results; drive company direction and business acumen; influence and motivate diverse audiences.
  • Proven track record in leading a team to execute on an aligned multi-year business strategy driving results for the brand year over year.
  • Innovation Cultivator; exceptional ability to problem solve, develop creative solutions, and demonstrate resourcefulness.
  • Possess strong management and leadership skills.
  • Must have retail background with 10+ years complex business leadership.
  • Ecommerce background within Buying, Merchandising, or Inventory Management.

Benefits at Old Navy

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.


We’ll send you to our application portal to get started

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