About Old Navy
Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.
About the role
Old Navy makes current American fashion essentials accessible to every family. From day one, Old Navy was a revolution. We were something the world had never seen - fabulous, affordable fashion. We didn't take ourselves too seriously, and we broke the industry's rules. We said fashion didn't have to be just for rich people - it could be for everyone. We opened our first store in 1994 in San Francisco and have been on a roll ever since. Today, customers can shop for their must-have fashion essentials online as well as in one of our 1,000+ stores located globally.
When you work at Old Navy, you’re choosing a different path (and a pretty awesome one at that). We believe that style and quality should be accessible to everyone and we work hard to make that possible. Truth is, in fashion, it’s easy to be exclusive. It takes a lot more creativity, guts and drive to be inclusive. What we believe in today is exactly what we believed in when we started: we’re on a mission to democratize fashion and make shopping fun again. Sound good to you?
Old Navy – a brand for everyone, a place for you.
The Visual Manager ensures the integrity of the Old Navy brand through consistent and creative execution of product merchandising direction. The Visual Manager is responsible for training teams and developing tools and resources to support compelling visual presentation within the stores in the market of approximately 100 stores.
The Visual Manager will also ensure store teams understand, celebrate and sell our product through localization of events. They will inspire others and foster a culture of continuous growth and evolution. And they will help us evolve from running stores to creating an Old Navy experience that's an integrated part of Jennie's life - setting us apart from competitors and helping us drive results.
Leadership and People
What you'll do
Coach and inspire teams to provide consistent execution of visual presentation to deliver a consistent and compelling customer experience in all markets
Train and educate the market on brand standards and visual merchandising standards and analyze data to inform future decision making
Provide insight and guidance to Market Leaders to coach stores to flex and adjust merchandising presentations within the Brand
In partnership with the Market Leader, communicate the Old Navy brand message through visual presentation
Develop and execute training schedule with Market Leader and L&D Manager that effectively meets their areas individual needs
Build constructive, effective relationships throughout the market to align support for visual merchandising and Old Navy brand initiatives
Influence at all levels
Product and Visual
Liaison between HQ and the market on visual presentation direction and initiatives
Provide clarification and direction to the market regarding presentation/product initiatives
Provide support to Market Leader to ensure brand and visual merchandising standards are active and consistently upheld in the market
Ensure all leaders understand the brand aesthetic and how to represent the key visual concepts in stores
Support creative visual presentation standards and the use of best practices consistently throughout the market
Communicate trends and best practices to Director of Visual
Operations and Profitability
Coach teams to provide consistent execution of visual presentation and delivering a consistent customer experience in all markets
Develop creative merchandising solutions using brand filters to drive sales and margin
Ensure that Market Leaders understand seasonal overview and the key message of each flow
Who you are
Ability to lift and carry 30lbs
Ability to travel between stores
Ability to climb a ladder
Ability to travel, including overnight as required
Ability to work a flexible schedule to meet the needs of the business, including nights and weekends
Benefits at Old Navy
- Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.
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