About Gap Inc.
Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy, Athleta, INTERMIX and Hill City — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.
But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us.
About the role
Corporate Operations is responsible for coordinating the Corporate Services for the entire Gap Inc. enterprise. You, as the Corporate Operations Coordinator, will be a go-to person within the Operations team across the organization for support. Using your strong general knowledge of departmental policies and procedures you will route service requests to the appropriate vendors and providers to include building maintenance, conference rooms and events.
What you'll do
Flexibility to be assigned to multiple buildings. Answer and respond to incoming calls and emails. Determine appropriate group to handle service request, with the ability to respond to re-routed customer requests.
Assist engineering and internal carpenter with various customer requests by dispatching work orders, which may include electrical, flooring, lighting, HVAC service calls, painting, pest control, plumbing and signage.
Build rapport and solid relationships with vendors, which would include ordering supplies, requesting service for small equipment, recycle pick-up coordination, and monitoring Fire & Life Safety for code compliance.
Conduct weekly building inspections as assigned by Manager, noting issues relating to maintenance and janitorial. Open work orders for issues noted during inspection.
Loading dock management and hands-on support when needed, i.e. room configurations, box moves, deliveries, AV support, etc. Provide up to date information for Corporate Facilities pages on Gap Inc’s company intranet.
Serve as a key point of contact for internal customers holding various events or meetings. You will be the coordination expert to assist in determining room preference and configurations. Compile and share conference room setup requirements and portable audio-visual needs with team
Maintain communication with key corporate departments for overlap of customer service needs to include Global Events, Café, Engineering, Facilities, Moves and Security.
Who you are
Broad knowledge of Corporate Operations policies and procedures. Excellent customer service skills with a pleasant and calm phone demeanor.
Ability to work in a flexible, positive, and team-oriented work environment, while being open to change and a mindset to initiate and embrace process improvement. Strong organizational and multitasking skills.
Excellent communication skills (verbal and written). Substantial knowledge and experience using Microsoft suite. Maintain confidentiality
2+ years of office coordination or hospitality experience preferred. Facilities or call center experience is a plus.
Ability to walk, stand, kneel, and carry objects up to 60 lbs.
High school diploma or GED. College degree preferred
Benefits at Gap Inc.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.
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