Posted on: July 11, 2019 | Job#: 287293

Manager - Field Learning and Development - Old Navy

Full-time | 550 Terry Francois Blvd., San Francisco, CA, US 94158


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About Gap Inc.

Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy, Athleta, INTERMIX and Hill City — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.

But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us. 

About the role

The Manager,Field L&D, Old Navy is responsible for the project management, creation andoversight of the field learning strategy for the Old Navy brand. They partnerwithin the Talent function, with HR Business Partners and Business Leaders todesign programs and experiences that develop key capabilities that build asustainable pipeline across the field organization, while also building therequired capabilities to support brand strategies and needs. The Manager partners with the Director, FieldLearning & Development and cross-brand representatives to design anddeliver both leveraged and local brand learning solutions.

What you'll do

  • This is an individualcontributor role

  • Collaborate, influence, createand drive the field learning strategy for the Old Navy brand

  • Collaborate across the fieldL&D and field HR teams and influence within Old Navy

  • Establish and developpartnerships with key business partners (including functional executives) andstakeholders

  • Contribute as a member ofmultiple leadership teams

  • Assess training needsfor all levels of the field organization

  • Understandsinstructional design to create learning solutions

  • Design and deliverlearning solutions that are leveraged yet meet the needs of the field

  • Support the design anddelivery of innovative yet simple and effective field learning solutions

  • Create and/or customizelearning curriculum and collateral to build employee skills/competencies for thefield

  • Execute the implementation,communication and sustainability plan for the field L&D programs

  • Build and maintain strongpartnerships with business leaders and key stakeholders

  • Influence business leadersand key stakeholders on recommended learning solutions and curriculum

  • Collaborate with FieldHR Manager(s) to market learning solutions and curriculum

  • Evaluate theeffectiveness of field curriculum and training offerings and adjust as needed

  • Create sustainabilityplans for content delivered to field audience

  • Manage field learning anddevelopment budget and spend

  • Maintain currentindustry knowledge in the L&D space


  • This is an individual contributor role

  • Collaborate, influence, create and drive the field learning strategy for the Old Navy brand

  • Collaborate across the field L&D and field HR teams and influence within Old Navy

  • Establish and develop partnerships with key business partners (including functional executives) and stakeholders

  • Contribute as a member of multiple leadership teams

Who you are

  • Has used instructionaldesign techniques to create learning solutions

  • Has created andsuccessfully managed delivery of learning solutions

  • Can operate in a highlydynamic, matrixed environment with multiple competing priorities

  • Understands andinfluences relationships to drive effective collaboration with peers andstakeholders

  • Can position themselvesas a trusted advisor to senior leaders and executive sponsors

  • Proven ability tofacilitate small and large training sessions (live and remote) and experiencewith various learning technologies

  • Demonstrated ability toestablish courses of action for self and others to ensure work is completed efficientlyand in a timely manner

  • Has effectivelytracked, monitored and managed expenditures against budget

  • Can create system ofimplementation that converts strategies into tangible operating results andensures optimum utilization of all available resources

  • Demonstrated curiosityand ability to deliver with speed, quality and continuous iteration to driveinnovation

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.


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