Posted on: February 18, 2019 | Job#: 269381

Director, Governance

Full-time | Two Folsom, San Francisco, CA, US 94105


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About Gap Inc.

Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy, Athleta, INTERMIX and Hill City — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.

But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us. 

About the role

Gap Inc. Technology*, a division of leading US apparel retailer Gap Inc., is expanding our presence in India with the opening of a new Technology Center in Hyderabad, India. Our technologists drive the business behind our five flagship brands – Gap, Banana Republic, Old Navy, Athleta, and Intermix. As one of the world’s largest apparel retailers, our many advantages include: scale, leading brands, a large customer base and a significant base of technical expertise and capability. Reimagining retail has never been more fun!
As the Director of Governance, you will be responsible for establishing, overseeing and managing all Governance and Compliance for the Technology Organization. This position will be accountable for assessing and managing compliance for Information Technology, PCI and IT SOX controls and for the development and maintenance of a compliance framework. In this role, you will partner with senior level business stakeholders to understand their key objectives, identify where compliance is critical to success, and then implement policies, standards, and processes that drive measurable value. This includes establishing and ensuring adherence to a governance framework for policies, standard and practices, both at the department and business & functional areas level, to achieve required level of consistency, quality, and protection to meet overall business needs. The role will serve as a point of escalation for governance issues and will work closely with Business and Functional area leadership to improve the quality & value of core data assets and support the strategic requirements of the business.

What you'll do

  • Identify strategic, operational and systemic compliance related issues both internally and externally. Negotiates with and influences stakeholders to resolve issues by developing proposals, outlining solutions, and negotiating time commitments and resources affecting efficiency and accuracy within the supply chain.
  • Lead the teams conducting compliance, SOX and Third Party Risk Audits, as well as Findings Management.
  • Provide executive leadership for GDRP, CCPA, OTA, PCI compliance, Sarbanes-Oxley (SOX) compliance, and other audits as they may arise.
  • Establish procedures for ongoing vendor assessments, risk management, and remediation program governance.
  • Lead preparation activities for regulatory inspections, 3rd-party audits, customer reviews, and internal audit requirements.
  • Identify potential areas of risk, and develop risk mitigation strategies.
  • Maintain a strong understanding of global regulations for Information Technology, data privacy, and vendor management.
  • Provide strategic direction on developing, implementing auditing and risk management tools, processes, and metrics.
  • Identifies and develops corrective actions to remediate gaps and drives the implementation of corrective actions and assesses the results.
  • Provides risk reviews with risk and compliance and collaboratively maintain strategies around the reporting of and maintenance for IT and 3rd party risk.
  • Recognized SME with ability to apply knowledge and influence other functions regarding best practices.
  • Select and manage the deployment of technology solutions to assist with the maintenance of risk and policy compliance.

Who you are

  • Bachelor’s degree in Business, Computer Science, Information Technology, or equivalent combination of education, certification, and experience required.
  • Master’s Degree Desired.
  • Minimum of 8 years of experience in Governance Risk and Compliance, and at least 3 years of experience in a leadership role in GRC.
  • Minimum of 8 years of experience in performing audits and assessments or support for 3rd party audits.
  • Requires excellent communication, interpersonal, organizational and team building and leadership skills, business judgment.
  • ServiceNow and JIRA knowledge a plus

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteeth consecutive year and was the sole winner of the Catalyst award for equality in the workplace in 2016.


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