Posted on: June 6, 2019 | Job#: 282405

Specialist, Communications & Brand Experience

Full-time | 55 Thomas Street, New York, NY, US 10013


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About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.

About the role

We’re looking for a Specialist that will support creating and executing the internal communications and employee experience strategy for HQ and Field employees. The person in this role should have excellent interpersonal skills, be a self-starter, and look for new and innovative ways to communicate with and engage employees. This role will primarily support communications and employee experience for the HQ team in NY, but they will also support the Global HQ teams, as needed.

What you'll do

  • Responsible for amplifying our brand strategy through various channels, including communications, brand activations, meetings, and events
  • Manage all phases of communication in their assigned projects – including concepting, research, writing, editing, and publishing
  • Produce relevant content within the brand guidelines and flex their style based on the audience
  • Participate in the editorial planning process, be responsible for contributing ideas for new stories, and help determine the right channel for each message
  • Support various components of brand experience – including ideation, project management, logistics, communication, and execution
  • Partner closely with HR, Marketing, Product teams, Global Events, and Operations to uncover activation opportunities and create an environment that highlights product and brings our customers’ voice to life.

Who you are

  • 1-3 years of experience in communications and employee experience
  • Ability to research topics and data to create compelling stories and activations
  • Excellent verbal and written communication skills
  • Ability to work independently and manage multiple projects concurrently
  • Ability to collaborate with others and work effectively across teams
  • Ability to take feedback and rework messaging, events, or approach as needed
  • Ability to deal with ambiguity and act quickly and decisively
  • Strong attention to detail
  • Proficiency in Microsoft Word, Excel, PowerPoint and Adobe InDesign
  • Bachelor’s degree in English, Communications, Journalism or related field preferred

Benefits at Gap

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Indexfor the second year in a row.


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