Posted on: February 12, 2019 | Job#: 268989

Technical Business Analyst

Full-time | 4400 Masthead St., Suite 300, Albuquerque, NM, US 87109-4684


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About Gap Inc.

Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy, Athleta, INTERMIX and Hill City — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.

But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us. 

About the role

The Business Analyst supports projects within the OS team to ensure we deliver the optimal processes and technology solutions for Corporate Shared Services Center (CSSC), Tax, Audit, HR, and Corporate Controllers Group. The Business Analyst is responsible for leveraging technical expertise, business acumen, and innovative ideas to drive results and return value to the business. The role is the bridge between the Process Support and Technology teams to coordinate and develop strong cross-functional partnerships to influence and nurture collaborative work.
⦁Review and analyze proposed technical solutions, identify user needs and translate them into technical requirements. Document technical objectives, requirements and proposed solution to meet business needs.
⦁Develop detailed technical project schedules to be integrated into the overall project plan, including release schedules and testing. In addition, will work to resolve schedule and resource conflicts.
⦁Provide consultation and recommendations on complex technical projects including process redesign and automation technologies to ensure optimal solution.
⦁Through collaboration and influence with the functional groups and OS, reviews and evaluates technical solutions.
⦁Keeps OS business partners informed of project progress, changes to timelines and resource constraints. collaborates with organization members to understand current projects and their interaction with other projects and support.
⦁Strives for clarity and results in ambiguous situations where creativity, diligence and additional research is required. Provide innovative technical suggestions for proposed solutions using business knowledge and operational expertise to optimize solutions.
⦁Strong analytical and strategic thinking skills, including ability to formulate solutions to technical problems.

Who you are

⦁Strong knowledge of business technologies such as relational databases and customized user applications.
⦁Proven experience delivering solutions via existing Software Development Life Cycle methodology.
⦁Intermediate to Expert knowledge of computer applications; ex; Excel, Word, PowerPoint, Visio and automation solutions.
⦁BS/BA Business, Computer Science, Engineering, Information Systems and/or equivalent formal training or experience
⦁A minimum of 7 years-experience in a technical field or business analysis technology implementation.
⦁Familiar with relational database concepts and client-server concepts, Microsoft Access and SQL experience strongly preferred. Proven experience with working in an agile development environment.
⦁A history of leading and supporting successful technical projects.

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteeth consecutive year and was the sole winner of the Catalyst award for equality in the workplace in 2016.


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