Posted on: October 1, 2018 | Job#: 252149

Business Analyst - Mission Control

Full-time | Two Folsom, San Francisco, CA, US 94105


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About Gap Inc.

Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy, Athleta, INTERMIX and Hill City — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.

But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us. 

About the role

The Business Analyst will provide actionable insights to Business Partners by analyzing data from multiple data sources, to solve problems and evaluate complex scenarios. This role must demonstrate an ability to take ambiguous business challenges and provide analytical solutions, make informed, data driven decisions to drive growth across all digital properties. Understanding monthly business forecasts and ecommerce analytics such as traffic, conversion, net demand and average order size is a must.

In this role, you will work across Production, Digital Marketing, GapTech and Business Planning teams.

Key Responsibilities

What you'll do

  • Identify real time business drivers that may be negatively impacting business performance vs forecast.
  • Provide solutions or ideas to pivot a downward trend in business
  • Monitor, alert, and communicate appropriate trends based on Business goals and propose actionable insights to steer the business in the right direction
  • Ensure dashboards are up to date and accurate
  • Assess marketing channels real time and understand how they’re impacting the business
  • Notify marketing channel managers if channel is under performing
  • Support the brands with any additional deep analysis that needs to be done
  • Demonstrate professional conflict resolution and interpersonal communication skills
  • Ensure effective communications up, down and across the business
  • Ability to promote collaboration and teamwork

Who you are

Key Experiences
  • College degree; ideally in Finance, Business, or Computer Science
  • 4+ years as a Business Analyst, Marketing or FP&A ideally in eCommerce
  • Proven experience to effectively prioritize and execute tasks in a high-pressure and fast pace environment is crucial
  • Ability to promote collaboration and teamwork across organizational boundaries.
  • Great communication and interpersonal skills to effectively communicate to all levels and multiple departments.
  • Attention to detail and deadlines

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteeth consecutive year and was the sole winner of the Catalyst award for equality in the workplace in 2016.


We’ll send you to our application portal to get started

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