More than the clothes we create, Gap Inc. is defined by its people. Meet some of the talented people who make Gap Inc. great. #WeAreGapInc
WHAT DO YOU DO FOR GAP INC.?
I am fortunate to lead an incredible team of supply chain professionals all around the globe. As the product engine for our brands, we play a critical role in making amazing product and delivering it to customers – from sourcing fabrics and materials, to collaborating with factories, to fulfilling orders in our distribution centers before they are transported to stores or customer homes.
HOW DID YOU GET YOUR START AT GAP INC.?
I was working in Dallas as a manufacturing engineer for Texas Instruments, but industrial engineering was piquing my interest. Around the same time, I visited a Banana Republic store and loved the bomber jackets, khakis and overall brand experience. I spotted an open position in the newspaper for an industrial engineer in their newly-built distribution center in Erlanger, Kentucky. The rest is history. The time has flown – last month, I celebrated my 30th anniversary with Gap Inc.!
WHAT MADE YOU INTERESTED IN SUPPLY CHAIN?
I came to Gap Inc. at a time of incredible growth and quickly learned to appreciate how critical supply chain operations are to a company’s success. What intrigued me was the fast paced, ever-changing nature of the global supply chain and having the opportunity to work with extremely talented individuals across our entire footprint.
WHY GAP INC.? WHAT HAS MADE YOU STAY WITH THE COMPANY FOR SO MANY YEARS?
I never dreamed I would stay with one company for 30 years, and I almost left for other opportunities. What keeps me here is the people, the culture and the opportunity to grow and be challenged, every single day. Gap Inc. is a special place that is steadfastly focused on winning, remaining committed to our values, and always striving to be better – it’s the same now as it was then.
WHAT WAS THE BEST CAREER ADVICE YOU HAVE BEEN GIVEN?
We tend to underestimate our potential and the potential of those around us. The only limiter to unlocking that potential is you. Strive every day to learn, grow and unleash your and your team’s full potential.
WHAT INSPIRES YOU?
Leadership. Overcoming gigantic, insurmountable problems that can only be solved by uniquely leveraging the capabilities of a team.
STYLE PERSONALITY?
Classic, clean cut, on-brand, American style.
GO-TO OUTFIT?
Gap Cone Denim, BR tee with a Camden Fit, a BR shirt, and Cole Haan shoes.
LAST PURCHASE?
A Coravin Wine Preservation Opener. I love technology and wine – so why not? I bought the Coravin for my wife…but I’m sure she will share.
WHAT HAVE YOU LEARNED FROM CUSTOMERS?
The customer counts on you to consistently deliver great product and a great experience every day. When you do, they are incredibly loyal. But disappoint them once and you’re done. You must be maniacally focused on the details, and in delighting the customer in every way.
FAVORITE GAP INC. MOMENT?
The memory that stands out the most was seeing how the Gap Inc. family came together in the wake of the devastating fire at our Fishkill distribution center in 2016. From the moment it happened, we received overwhelming support from senior leadership, colleagues and partners from around the world. That was the spirit of Gap Inc. at its best, coming together for each other to overcome an incredible challenge. Words cannot express the pride I have in this company and our team members.
WHAT MAKES YOUR JOB UNIQUE?
Being in Supply Chain, you have a 360-degree view of our product operating model and the unique ability to leverage our scale and capabilities across the portfolio. It means that we can help our brands change and adapt to give our customers what they need at any point in the journey.
SOMETHING PEOPLE DON'T KNOW ABOUT YOU?
I have an incredible wife, Amy, and three amazing children: Sarah (28), Ryan (26) and Matthew (22).
WHAT MAKES YOU MOST EXCITED TO COME TO WORK IN THE MORNING?
I love coming to work every day because I feel like I can make a difference – both with the people I am so lucky to work with, and in driving the business forward to achieve the audacious goals we have in front of us.
WHAT ARE YOU MOST LOOKING FORWARD TO THIS YEAR?
2018 is another big year for supply chain, as we continue to transform the way we bring quality product to our customers. We’ve also made some really exciting technical investments in our supply chain that will elevate our omni-channel operations. Stay tuned for more!
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